FAQ
Frequently Asked Questions
Answers to common questions about using BeDar.
What kind of delivery app is BeDar?
BeDar is a multilingual food delivery app that helps foreign residents in Korea and tourists visiting Korea understand restaurants and menus in a language they know and order delivery. You can search for the name of a Korean dish to find the shops that sell it, and you can also find a dish you are curious about using a photo, your voice, or handwriting and order it.
Which languages does BeDar support?
BeDar supports the following 16 languages.
- 한국어
- English
- Tiếng Việt
- ไทย
- Bahasa Indonesia
- Русский
- Монгол
- Español
- 简体中文
- 繁體中文
- नेपाली
- ខ្មែរ
- မြန်မာ
- 日本語
- සිංහල
- বাংলা
Can I view restaurants and menus without logging in?
Yes. You can browse restaurants and menus freely without logging in. When you pick a menu you want to order and proceed to order, you are taken to the login screen.
How can I find the names of Korean dishes?
If there is a dish you want to find, you do not need to know its name. You can take a photo of the dish, choose an image saved in your gallery, or enter it by voice or handwriting to find Korean food. The dish you find can be ordered right away or saved to your word storage.
What can I do with the word storage?
You can save the names of Korean dishes to your word storage. For a saved dish you can listen to its Korean pronunciation, check a description of what it is, and find nearby restaurants that sell it to order right away. Save dishes you saw on the street or on a menu, or dishes you want to find again later even if you are not ordering now, and you can reopen them anytime.
How do I delete my BeDar account?
In the BeDar app you can delete your account under My Page → Settings → Delete Account. You can also find out how to delete your account and the steps involved on the account deletion guide page.
What sign-in methods can I use?
BeDar supports a range of sign-in methods — phone number, Google, Facebook, LINE, email and Apple — rolled out one by one. You can check which sign-in methods are currently available on the app login screen.
How do I register my address?
You can register your address in several ways. You can type the address directly, use your current location by GPS, or take a photo of a mail or parcel invoice to recognize the address. If registering is difficult, you can also get help through multilingual customer support.
Why does my address need to be approved?
To prevent indiscriminate address registration, a registered address is reviewed by an administrator. You can order with an address that an administrator has checked and approved.
How do I check which restaurants can deliver to my address?
Your current address must be inside a restaurant delivery area to order from that restaurant. If delivery is not available, you can switch to a different address to see the restaurants that can deliver.
What payment methods are available?
You can pay with cash you have charged in advance. If your cash balance is not enough, you can pay the remaining amount by bank transfer.
The menu price looks a little higher than what I saw at the restaurant
The menu prices and delivery tip shown in BeDar include a service fee. That is why they can be a little different from the price you saw directly at the restaurant.
How is the delivery fee decided?
The delivery fee differs by restaurant and also changes according to the order amount range. The delivery tip shown on the screen is the delivery fee based on your current order amount.
Are shop names and menu names translated too?
Yes. Shop names, menu names, menu descriptions and option names are translated into the language you choose. The original Korean text is also shown below the translation so you can check the original names together.
Can I use customer support even if I do not speak Korean?
Yes. Tap the customer support or chat button on My Page to chat in your own language. What you send is translated so the agent can read it. If you use phone support, you receive voice guidance translated into the language you chose.